Exception Codes in the -2400 Series

Exception codes in the -2400 series are known as TN_XML (Extensible Markup Language) exceptions. The -2400 exception is a generic XML exception.

If this exception occurs at any time, upgrade to the latest Payment Gateway version.

If the exception persists, contact TouchNet Customer Care with the following information:

  • Transmgr.log file
  • Tsyslog.txt file
  • Screen shot of where you see the exception