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There are five powerful lessons in business, lessons carefully developed by the Disney organization in its never-ending pursuit of excellence. These universal pillars of a successful business—leadership, culture, service, brand and innovation—are the keys to sustained business excellence. Together, these lessons forge an enduring bond between inspired leaders, motivated employees, satisfied customers, and an ability to continually grow the brand.

Throughout this course, you will discover insights that drive the Disney organization and practice adapting these insights to strengthen your organization to obtain the goal of long-term results.

What You Will Learn:

• Adapt time-tested Disney business insights to assess and improve your organization.
• Develop a leadership vision that inspires dedication and commitment among employees.
• Apply key elements of the Disney employee engagement strategy to strengthen your culture.
• Develop an organization that supports consistent delivery of exceptional quality service.
• Foster a collaborative environment that draws on the creative resources of your entire organization.
• Incorporate time-tested principles for building and fortifying brand loyalty.

Register Today! Space is Limited.

*Continuing Education Credits are available for participants in NASBA!

**Continental breakfast and lunch will be served at this event.

Disney Institute at USC

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