Lost / Replacement Card

A replacement TrentU card for a lost or stolen previous card has a fee of $30.00. If your card has been lost or stolen, it should be deactivated as soon as possible. How to deactivate your card. Please note that you are responsible for any fees incurred before deactivation of the card.

If you pick Peterborough as your pick up location, you can come by anytime during our office hours to get your replacement card at the Card Office in Blackburn Hall. 
If you pick Durham as your pick up location, your card will arrive at the Durham Print and Post in 2-3 business days after your order has been placed. 

PLEASE NOTE: If you would like to pay in person, or would prefer a different payment method (e.g. Trent cash), please visit us at the Card Office located in Blackburn Hall. You must pick up your new card in person