Negotiations: Resolving Disputes - OME

This course is designed to help managers and other decision-makers learn to settle workplace and interpersonal disputes by the application of proven negotiating principles and strategies. Learners in this course will explore the fundamentals of Dispute Settlement Negotiation with the help of games, videos, interactive exercises, case studies, and other engaging content. The course begins by comparing and contrasting the two major types of negotiation: Dispute Settlement Negotiation (DSN) and Deal Making Negotiation (DMN). Key topics converged in the course include the causes of conflict; different styles of conflict management; how to conduct a conflict diagnosis; the uses of a strategy and interest assessment; and methods for avoiding stalemate and achieving a cooperative resolution. Case studies that simulate real-world conflict-resolution negotiations are incorporated, to illustrate the practical application of the principles and strategies covered in the course. Participants will have access to the course for 90 days from the date of payment.

Start Date / End Date : 09/01/2024 - 12/31/2025
Address: Online
Instructor:
Web Site: https://www.utrgv.edu/pewd

Contact Information: pewd@utrgv.edu
Phone Number: 956-665-2071