Cookies Required

You must have session cookies enabled in your web browser before you can add items to your shopping cart. These cookies are not written to your computer's hard drive. They allow your selections to be saved while you shop, and are then deleted when you close your browser or log out of your registered user session.

Web Browsers

This site is designed to work with Microsoft Internet Explorer 6.0 or later and Mozilla Firefox 1.0 or later. Other types of web browsers may work, but some pages may not display correctly in all cases.

Tips for Registered Users

If you are a registered user, your profile information is stored securely for your use in future visits. Use the "My Account" page to keep your information up to date:

Current Address:

Keep your current address and your contact phone numbers up to date.

E-mail and Password:

If your e-mail address changes, be sure to update it so you will receive your order and shipping confirmations. Also, change your password regularly for increased security.

Payment Methods:

If available, you can securely save new payment methods or update existing ones -- for instance, update your credit card expiration date.

Order Tracking & History:

Check the current status of your orders and view past orders.

My Memberships:

Authenticate yourself as a member of a special group. This may allow you to view and purchase products or services available only to members of that group.

Shipping Addresses:

Edit and manage your saved shipping addresses. For instance, you might save your grandma's address under the nickname "Grandma". Then during checkout, you'll be able to select from your list of shipping addresses. Data fields will automatically be filled in for you.

Oregon State University recognizes that the growth of online services, including Internet services, has created additional privacy concerns, particularly for its constituents.

Online privacy concerns focus on the protection of "person identifiable" information, which an individual reasonably expects to be kept private. As the term suggests, "person identifiable" information is information which can be associated with a specific individual or entity, including, for example, a person's name, address or telephone number, e-mail address, and information about online activities that are directly linked to them.

Oregon State University knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy for the OSU Marketplace, which is overseen by the University's Business Affairs and Information Services organizations.

Information Collection

If you browse the OSU Marketplace website, you do so anonymously. We do not collect personal information. We do log your IP address (the Internet address of your computer) to give us an idea of which parts of our website you visit, but we do not link your IP address to anything personally identifiable. This site activity data is used only for standard reporting purposes to evaluate site content and performance.

Like many other websites, we use a standard technology called a "cookie." On this confidential information website, you must accept cookies because they are essential for site security, which is their only purpose. These cookies are discarded as soon as you close your browser or sign off. We do not collect any persistent cookies.

Disclosure

Oregon State University adheres to all State and Federal statutes and regulations that prohibit information disclosure for students, employees and other constituents. Oregon State University will not sell, trade, or otherwise disclose any person identifiable information in any manner that is not in conformity with applicable State or Federal statutes.

Oregon State University takes appropriate steps to communicate all privacy policies and guidelines to all employees.

Security

Oregon State University is fully committed to data security. To prevent unauthorized access, maintain data accuracy and ensure the appropriate use of information, we have put in place physical, electronic and managerial procedures to safeguard and secure your information. The security of your information is protected during transmission by using Secure Sockets Layer (SSL) software, which encrypts transmitted information. We will continue to enhance our security procedures as new technology becomes available.

We urge you to take every precaution to protect your personal data. It is important for you to protect against unauthorized access to your access codes and to your computer. Do not share your access codes with others. Be sure to sign off when finished using a shared computer.

The OSU Marketplace website may contain links to other websites and is not responsible for privacy and security practices of those websites.

Returns - Thanks for shopping at the Austin Family Business Program. You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item needs to have the receipt or proof of purchase. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Refunds - Once we receive your item we will immediately notify you on the status of your refund after inspecting the item. You will receive the credit within 2 weeks of receipt.